Privacy Policy
Longhouse Fish Company
Who we are
Long House Fish Company ("LHFC", "we", "us"). Contact: info@longhousefishco.com
What we collect
- Account & membership info (name, email, plan, preferences).
- Order details (items, delivery details, transaction metadata).
- Communications (emails, messages sent via our contact form).
- Technical basics (IP, device/browser info) to keep the site secure.
How we use data
- To provide our services: manage memberships, process orders, deliver support.
- To communicate: account, transactional, and—if you opt in—updates about drops.
- To secure and improve our website and member experience.
Legal bases (where applicable)
Contract (providing what you asked for), legitimate interests (security, fraud prevention), consent (marketing emails).
Sharing / processors
- Subbly (site, checkout, membership tools). See Subbly's privacy policy for platform-level processing.
- Web3Forms (contact form API; submissions are relayed to us and not stored by them). See Web3Forms privacy policy.
- Carriers/payment providers/fraud prevention services as needed to fulfill orders and keep the service safe.
Retention
We keep account and order records for as long as you have an account and as required for tax/legal purposes. Support messages are retained as needed to resolve issues.
Your choices
- Access, correct, or delete your data; object or restrict certain processing where applicable.
- Unsubscribe from marketing at any time via the link in our emails.
Contact
For privacy questions or data requests, contact us at info@longhousefishco.com
Updates
We'll post any changes to this page and update the "Last updated" date.