Terms of Use & Subscription Policy

• US customers 18+ only
• You must provide accurate account information and keep your login secure
• We may refuse or cancel orders for misuse, fraud, or other violations

• We work in small batches—supply is limited and seasonal
• Items, weights, and prices may change based on availability
• We reserve the right to correct pricing errors
• All prices shown in USD and exclude tax unless noted otherwise

• We offer one membership tier at $199 per delivery
• You choose your delivery frequency: monthly, every 2 months, or every 3 months
• Memberships auto-renew based on your chosen frequency until you cancel
• Your membership includes 3 lbs of salmon each delivery that you hand-pick from available options (~12 servings)
• Shipping is included with every delivery
• Members receive 25% off additional purchases and can add fish up to 15 lbs total per delivery (includes the 3 lbs membership selection + add-ons)
• Premium cuts are seasonal and available in limited quantities—they can be included as part of your 3 lb selection when available and may also be available as discounted add-ons
• You can edit your selections before the renewal cutoff (shown in your account and reminder emails)
• You can change your delivery frequency anytime by emailing info@longhousefishco.com
• Cancel any time in your account before the renewal cutoff to avoid the next charge

• We charge the card on file at each renewal
• Failed payments may pause your shipments until resolved
• By subscribing, you authorize recurring charges until you cancel
• Applicable taxes may apply to purchases; shipping is included for all membership deliveries (within the 15 lb limit)

For full shipping details, see our Shipping & Delivery page.

• We batch-pack and ship on the last or first Tuesday of each cycle
• Delivery timelines are shown at checkout and in confirmation emails
• Delays from carriers or weather are outside our control, but we help resolve issues

For complete return policies, see our Returns & Replacements page.

• Perishable items cannot be returned due to cold-chain requirements
• Report shipping or quality issues within 24 hours of delivery with photos
• We'll work with you to make things right

• One-time orders outside your renewal window require advance coordination
• High-volume or custom requests must be arranged by email
• Contact us at info@longhousefishco.com

• Product images are representative of cut style and smoking method
• Natural variation in size, color, and texture occurs with wild-caught fish
• Allergen notice: Contains fish
• Full ingredients and preparation details are listed on retail package labels

• To the maximum extent permitted by law, we are not liable for indirect or consequential damages
• Our total liability is limited to the amount you paid for the affected order

• These terms are governed by Washington State law
• Any disputes will be resolved in Washington state courts

Questions about these terms? Reach out to info@longhousefishco.com